Terms & Conditions
Last updated: November 2026. These terms govern your use of bs89 and all services offered. By creating an account and playing, you agree to these conditions. Read carefully to understand your rights and responsibilities.
Account Eligibility & Registration
You must be 18 years of age or older to create a bs89 account and participate in gaming. Players must reside in a jurisdiction where online gaming is legally permitted. bs89 reserves the right to refuse service to residents of restricted countries or regions.
When registering, you provide accurate, complete, and current information. Your account details—name, email, phone number, and address—must match your legal identity. Providing false information violates these terms and may result in account suspension and forfeiture of winnings.
You are responsible for maintaining the confidentiality of your account credentials. One account per person is permitted; duplicate or linked accounts will be closed and funds confiscated. bs89 is not liable for unauthorized access if you share your login details.
Account Security & Responsibility
Your account password is your sole responsibility. Choose a strong, unique password and change it regularly. Do not share your login credentials with family, friends, or third parties. bs89 staff will never ask for your password.
If you suspect unauthorized access, contact support immediately at [email protected]. Report account breaches promptly; delayed notification may limit our ability to recover lost funds.
All account activity—deposits, wagers, and withdrawals—is assumed to be authorized by the account holder. bs89 is not responsible for losses resulting from compromised credentials or negligent password management.
Deposits, Withdrawals & Transactions
Deposits
bs89 accepts deposits via bKash, Nagad, Rocket, and Bank Transfer. The minimum deposit is ৳400. Deposits are processed instantly under normal conditions. You are responsible for providing correct payment details; bs89 cannot retrieve funds sent to incorrect accounts.
All deposits are final. Refunds are not issued for accidental duplicate deposits. Contact support with proof of the transaction, and we will attempt recovery within 5 business days.
Withdrawals
The minimum withdrawal amount is ৳1,500. Daily withdrawal limit is ৳90,000 per account. Withdrawals are processed within 18 minutes on average, though bank transfers may take 1–2 business days depending on your financial institution.
Before your first withdrawal, you must complete Know Your Customer (KYC) verification by providing a valid National ID Card, passport, or driving license. Verification is completed within 2 hours. Unverified accounts cannot withdraw funds.
Withdrawal Terms: Funds must be wagered at least once before withdrawal. Unused bonus funds are forfeited upon withdrawal. bs89 reserves the right to place holds on suspicious transactions for security review (up to 24 hours).
Bonus Terms & Promotions
Welcome Bonus
New players receive a 230% Welcome Bonus up to ৳15,000 on their first deposit of ৳400 or more. The bonus is credited automatically and must be wagered 20 times before withdrawal. Only approved games contribute 100% toward wagering; others contribute 0–50%.
The Welcome Bonus expires 7 days after credit. Unused bonuses are forfeited. Bonus funds cannot be withdrawn directly; only winnings from bonus play are withdrawable after wagering is complete.
Ongoing Promotions
bs89 offers Reload Bonuses (10%), daily Cashback (0.9%), and VIP rewards. All promotions carry specific terms—wagering requirements, game restrictions, and expiration dates—displayed at promotion launch. By claiming a bonus, you agree to its terms.
bs89 reserves the right to modify or cancel promotions at any time without notice. Promotional bonuses are not guaranteed and may be limited to first-time claims only or specific payment methods.
Game Rules & Fair Play
All games on bs89 are powered by licensed providers including Pragmatic Play, Evolution, Sexy Gaming, KA Gaming, and Playtech. Each game has its own rules, paytables, and Return to Player (RTP) percentage, displayed before play.
Game results are determined by certified Random Number Generators (RNG). Outcomes are fair and independent; previous results do not influence future spins. bs89 does not manipulate odds or results in favor of or against any player.
| Game Type | Min Bet | Max Bet | Typical RTP |
|---|---|---|---|
| Slots | ৳1–৳10 | ৳5,000–৳50,000 | 95.5–97.6% |
| Live Casino | ৳1 | ৳50,000 | 96.4% |
| Fishing Games | ৳1–৳2 | ৳5,000–৳50,000 | 95.0–97.6% |
Your wagers and winnings appear in your account transaction history. All gaming activity is recorded and auditable. Disputes over game outcomes are resolved by reviewing recorded game data; bs89's logs are final.
Prohibited Conduct & Account Suspension
Prohibited Activities
bs89 prohibits: multiple accounts per person, collusion or team play, bonus abuse or "bonus stacking," use of automated bots or scripts, self-exclusion bypass, money laundering, and fraud. Violators face immediate suspension and fund confiscation.
Account-farming—creating accounts to claim Welcome Bonuses repeatedly—is prohibited. bs89 uses advanced detection to identify linked accounts; related players will be blocked.
Account Suspension & Closure
bs89 may suspend or permanently close your account if you: breach these terms, engage in fraud, attempt to circumvent responsible gaming tools, or repeatedly request withdrawal reversals. Suspension is immediate; no advance notice is required for fraud or security threats.
Upon closure, your account balance is held for 30 days. If no appeal is filed, funds are forfeited. Account owners may appeal a suspension by emailing [email protected] with evidence within 15 days.
Responsible Gaming & Limits
bs89 is committed to preventing problem gambling. Players may set daily, weekly, or monthly deposit limits via account settings. Limits take effect immediately and cannot be increased for 24 hours.
Self-exclusion allows you to voluntarily block your account for 6 months or longer. During exclusion, your account is inaccessible; no deposits or bets are permitted. After the exclusion period expires, you may reactivate by contacting support.
If you experience gambling-related distress, call the National Helpline (available 24/7) or visit your local responsible gaming organization. bs89 does not tolerate underage gaming; accounts of players under 18 are permanently closed, and funds are forfeited.
Liability & Dispute Resolution
bs89 provides services "as is." We are not liable for: indirect or consequential losses, data loss, service interruptions, or third-party payment failures. Our total liability for any claim is limited to your account balance at the time of the dispute.
In case of dispute, contact support within 30 days with details and evidence. bs89 investigates disputes and provides a written resolution within 7 business days. If unsatisfied, you may escalate to our dispute resolution team for final arbitration.
These terms are governed by applicable laws in Bangladesh. Any legal action must be filed within one year of the dispute; claims filed later are time-barred and non-recoverable.
Contact & Support
For account issues, bonus questions, or complaints, contact bs89 Support:
- Email: [email protected]
- Live Chat: Available 24/7 on our website
- Response time: Email replies within 4 hours; live chat responses are immediate
bs89 reserves the right to update these Terms & Conditions at any time. Changes are effective upon posting to this page. Your continued account use after updates constitutes acceptance of the new terms. Players are encouraged to review this page regularly.
Last updated: November 2026. For our Privacy Policy or Responsible Gaming guidelines, visit Privacy Policy or Play Responsibly.
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